Frequently Asked Questions
BOOKINGS + PAYMENT
How soon can I book you for my wedding date?
Wedding Makeup
There is very limited space available for peak 2024 dates, and I take bookings no more than 1 calendar year ahead, so 2025 bookings will open on 1st January 2024, and 2026 at the beginning of 2025.
Demand is often high, and peak dates usually go within the first few days of opening bookings. I occasionally have some last minute spaces available, and I do operate a cancellations list in the rare event of a date becoming free so feel free to pop me across an email for availability.
Unfortunately most weeks I have to decline anywhere from 5 - 20 enquiries so the sooner you can get in touch the better.
Glitter Bar
I'm lucky enough to have a pool of talented glitter artists and face painters who work for the Love Moi Glitter Bar, so our availability is usually good, however peak dates do get busy and we attend some larger events which require a high number of staff.
Again, please do pop an email over as I will always do my best to accommodate requests – but to guarantee availability, I always advise secure your booking as early as possible.
How far do you travel?
I travel anywhere within the UK, and internationally where required.
For distances of over 100 miles, overnight accommodation costs may be incurRed. For travel costs please see my bridal makeup page, and for international enquiries please get in touch for a bespoke quote tailored to your requirements.
Do you accept credit / debit cards?
I currently accept deposit payments via BACS.
However, if you choose to pay the remaining balance on the day then this is to be paid by cash only.
What if I need to cancel my booking?
If you do need to cancel your booking please let me know as soon as you can so I may offer the appointment to other brides.
The deposit is non refundable in event of cancellation. Please carefully read the T&Cs included on the booking form which explain the time frames required for a cancellation - for cancellations less than 60 days before the event a percentage of the final balance fee occurs.
MAKEUP
Do you do offer hairstyling as well as makeup?
I do not currently offer hairstyling services, however I work with a number of amazing stylists on a regular basis, and am happy to pass on their details to you to help you to find the right hairdresser for your big day.
When does a bridal trial usually take place? Can I have an initial trial before booking to see if you are right for me?
A bridal trial is usually somewhere between 4 and 12 weeks before the wedding date, and I recommend 8 - 10 weeks as the ideal time. This time frame is to ensure all the details of your wedding are finalised, making you confident in the makeup look you would like to go for, and also ensures the look we create is fresh in my mind. Trials are held in the salon in Norwich I use or at a location of your choosing distance dependent.
Trials may be earlier or later by request - however for brides who would like a trial in excess of 6 months before their wedding date, I do recommend an initial pre-trial, and then a full trial nearer the time.
For further details please do get in touch or view my bridal investment guide for costs .
I can also offer complimentary consultations via Zoom, which gives you a chance to meet with me and discuss your ideas, and peruse my portfolio of bridal work.
How many faces can you make up?
As many as you require. For large bookings with tight time constraints, I have a team of assistant makeup artists available who will assist to ensure the smooth running of the morning.
I’ve got very sensitive skin, can you still do my makeup?
I have products in my kit to suit all skin types, and often use mineral makeup which is gentle, effective and paraben and additive free. However, if you have a specific problem which you know is aggravated by a specific product, please let me know when booking. The trial will also give us a chance to discuss this, and to ensure you are happy with all the products we are going to use. You can also use your own tested products if preferred.